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Policies

Terms

By visiting, purchasing, or ordering from eyeofshivaarts.com you agree to the terms and conditions of  Eye of Shiva LLC & our web development platform: Wix. 

Commissions & Security Deposits

  • A minimum non-refundable security deposit of 50% is required for all commissioned orders. The remaining balance, plus shipping fees (if applicable), is to be paid upon confirmation of the order's completion. 

    • For exceptionally individualized commissions which include, but are not limited to, names, personal logos/designs/emblems, dates, etc; you may be required to pay a higher security deposit or pay in full for the project.  

    • Work on an order placed will not begin until the security deposit is paid  

  • Final prices may be subject to change if the original, agreed-upon design is altered 

  • Commissions typically take 2-4 weeks to complete on average. ​

  • Once confirmation of the order being complete is sent, you have 30 days from the confirmation date to pay the remaining balance.

    • On the 31st day, the commissioned piece will be put for sale on the online shop.

    • On the 31st day or later, if the piece has not sold, you may purchase the commission for your remaining balance

Shipping

  • Both domestic and international shipping are available.

    • Standard shipping (public or private) will be the primary option; expedited​ shipping can be requested 

  • Shipping costs are not included

  • Eye of Shiva Arts/Eye of Shiva LLC will promptly provide tracking information upon shipping.

    • It is not responsible for stolen or lost packages once the item(s) are shipped and in the hands of the third-party shipping organization.

Refunds & Returns

  • Generally, all purchases are final.

  • A return and refund may be considered in exceptionally unique circumstances.

    • The business reserves the right to accept or reject a proposed return and issue a refund as it sees fit.   

Privacy

  • Personal information such as your name, address, email, card details, phone number, Instagram, and more is collected to process orders and maintain communication after the order is placed.

  • Eye of Shiva Arts/Eye of Shiva LLC WILL NOT sell personal information to any third-party organization.   

  • Electronic payment processing is largely conducted through this website which is powered by Wix.

    • Wix is compliant with PCI DSS standard - meaning it protects consumer data and funds according to federal and industry practices 

      • For more information, see: Wix.com Privacy Policy

All paintings, prints, stickers, patches, writings, or any other works of art or literature are property of Eye of Shiva LLC. Unauthorized use is strictly prohibited and can result in legal action.

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