
Policies
Terms
By visiting, purchasing, or ordering from eyeofshivaarts.com you agree to the terms and conditions of Eye of Shiva LLC & our web development platform: Wix.
Commissions & Security Deposits
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A minimum non-refundable security deposit of 50% is required for all commissioned orders. The remaining balance, plus shipping fees (if applicable), is to be paid upon confirmation of the order's completion.
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For exceptionally individualized commissions which include, but are not limited to, names, personal logos/designs/emblems, dates, etc; you may be required to pay a higher security deposit or pay in full for the project.
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Work on an order placed will not begin until the security deposit is paid
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Final prices may be subject to change if the original, agreed-upon design is altered
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Commissions typically take 2-4 weeks to complete on average. ​
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Once confirmation of the order being complete is sent, you have 30 days from the confirmation date to pay the remaining balance.
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On the 31st day, the commissioned piece will be put for sale on the online shop.
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On the 31st day or later, if the piece has not sold, you may purchase the commission for your remaining balance
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Shipping
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Both domestic and international shipping are available.
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Standard shipping (public or private) will be the primary option; expedited​ shipping can be requested
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Shipping costs are not included
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Eye of Shiva Arts/Eye of Shiva LLC will promptly provide tracking information upon shipping.
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It is not responsible for stolen or lost packages once the item(s) are shipped and in the hands of the third-party shipping organization.
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Refunds & Returns
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Generally, all purchases are final.
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A return and refund may be considered in exceptionally unique circumstances.
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The business reserves the right to accept or reject a proposed return and issue a refund as it sees fit.
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Privacy
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Personal information such as your name, address, email, card details, phone number, Instagram, and more is collected to process orders and maintain communication after the order is placed.
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Eye of Shiva Arts/Eye of Shiva LLC WILL NOT sell personal information to any third-party organization.
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Electronic payment processing is largely conducted through this website which is powered by Wix.
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Wix is compliant with PCI DSS standard - meaning it protects consumer data and funds according to federal and industry practices
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For more information, see: Wix.com Privacy Policy
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